The business school for digital insurance

Build the digital leaders
insurance needs.

The Digital Leadership Curriculum is TDI Academy's flagship program for insurers — 56 lessons across 7 courses covering the full digital insurance value chain. Co-designed around your function, audience and timing.

One curriculum. Four customizable formats. Built by insurance, for insurance.

8.1/10 avg lesson rating
80-90% completion rate
50,000+ TDI Academy members
CII-accredited

Book a scoping call

Tell us a little about your team and your timing. Malini (Head of TDI Academy) will be in touch within one business day to scope the right format.

Thank you — booking received.

Malini will be in touch within one business day with a few suggested times for a 60-minute scoping call.

WHY NOW

Insurance faces three critical people challenges with digital transformation.

The evidence on what happens when you don't address them is unambiguous. TDI Academy was launched to turn these three challenges into three strengths — built specifically for insurance.

01 · SKILLS
#1
Digital is the most-needed workplace skill.

Digital technology now leads every other workplace skill as most needed — but most insurers are not yet equipped.

SOURCE: WORLD ECONOMIC FORUM
02 · CULTURE
79%
Culture change drives sustained performance.

Of companies that explicitly addressed culture change, 79% reached "sustained strong" or "breakthrough" performance. 0% of those that neglected it did.

SOURCE: BOSTON CONSULTING GROUP
03 · PACE
10×
Technology is outpacing organizations.

Technology changes exponentially. Organizations change logarithmically. Without continuous upskilling, the gap widens every year.

SOURCE: MARTEC'S LAW
OUR APPROACH

Hearts AND Minds. Not just Minds.

The reason most digital L&D doesn't move the needle — and how the DLC is built to solve it.

HEARTS · EMOTIONAL

The WHY

Critical for team buy-in & engagement, cultural alignment and digital transformation success. Without it, technology investments fail on adoption.

0% of companies that neglected culture change achieved breakthrough performance. — BCG
MINDS · COGNITIVE

The HOW

Essential for the digital skills, tools and frameworks teams need to do the job. Without it, strategy stays on the page.

Skills training without cultural development delivers training completion — but not behavior change.
75%

The gap in most digital L&D. 75% of programs overweight Minds and ignore Hearts. TDI Academy does both — insurance-specific.

WHAT MAKES US DIFFERENT

The only digital L&D built for insurance relevance, depth and team engagement.

Three reasons we're the insurance industry's only business school dedicated to digital.

01 · HIGH INSURANCE RELEVANCE
Built by insurance, for insurance.

Built by insurance specialists. Tailored pathways for specific roles and lines of business. Scalable and customizable to your context.

02 · HIGH LEARNING DEPTH
Practical, discussion-rich, modern.

Practical case studies. Facilitated discussion groups. Multi-format delivery. Modern, mobile-friendly platform.

03 · HIGH IMPACT
Measurable outcomes. Globally recognized.

Measurable outcomes. Leadership and collaboration. Global recognition. CII-accredited certification pathways.

THE CURRICULUM

56 lessons. 7 courses.

The Digital Leadership Curriculum is the asset behind every program format. 100% insurance-focused. Updated continually. CII-accredited. Every format on this page is built from these lessons — combined in different ways to match audience, time commitment and depth.

The DLC covers the full digital insurance value chain — from strategy through technology and data to the value-chain functions of underwriting, claims, distribution and service. Each course is a self-contained module that can be selected, sequenced and customized to your situation.

56
Lessons
7
Courses
CII
Accredited
1
Digital Strategy & Foundations

The strategic context for digital insurance — markets, disruption, transformation models.

~8 lessons
2
Customer & Digital Distribution

Customer-centricity, digital distribution channels, partnerships and ecosystems.

~8 lessons
3
Data & Analytics

Data's transformative power, Python for data, visualization, prompts, machine learning, predictive modeling, and L&H / P&C use cases.

8 lessons
4
Value Chain Innovations

Sales tools, L&H + P&C underwriting, digital product development, service & admin, L&H + P&C claims, implementation.

8 lessons
5
Technology & Core Systems

Cloud, core platforms, APIs, the modern technology stack for insurers.

~8 lessons
6
Emerging Technology & GenAI

Generative AI for insurance, blockchain, IoT and other emerging technologies in the insurance context.

~8 lessons
7
Leadership & Transformation

Leading teams through digital change, culture, governance, and a personal Digital Leadership action plan.

~8 lessons
+
Co-design & customize

Add your case studies, internal experts, function focus and certification — every program is shaped to your situation.

Tailored
Course names shown are indicative of the curriculum scope. Final course list, lesson titles and certification pathway are confirmed on the scoping call — and refreshed continually as the curriculum evolves.
AT A GLANCE

One curriculum. Four formats.

All four formats are built on the Digital Leadership Curriculum — co-designed with you, scaled to fit your situation. Every format can be tailored for any seniority; audience mix shapes the program design. Volume discounts apply at scale.

FORMAT 01

Team Learning by Function

Functional digital insurance learning — pick a functional area or theme, pick the lessons that matter, run it with your team.

Format
Self-paced or blended
Audience
20–30 per cohort
Duration
1–2 months · 6–9 hrs
Investment
Per-person · volume discount
  • 6 on-demand lessons curated by function
  • MCQs & feedback for certification
  • Optional facilitated Discussion Group (60–120 mins)
  • Optional Team Challenge — apply to a real business question
  • Co-branded Functional Digital Insurance certificate
  • 6 months access
FORMAT 02

Digital Insurance for Leadership Teams

An accelerator for senior leadership teams — co-branded, customized, run as a cohort over 2–4 months.

Format
Virtual cohort · co-branded
Audience
20–30 per cohort
Duration
2–4 months · 10–40 hrs
Investment
Per-person · custom pricing
  • Full curriculum access — choose mandatory lessons
  • 2–4 facilitated Discussion Groups tied to your priorities
  • Optional group project on a real business challenge
  • Highly customizable duration, hours, pre-work, group work
  • Co-branded materials and Executive Digital Insurance certificate
  • 6 months access
★ Flagship
FORMAT 03

Mini-MBA in Digital Insurance

The immersive 4–6 month deep dive — complete the full DLC and earn the Advanced certificate. For high-potentials and senior leaders.

Format
Virtual cohort or individuals
Audience
20–30 per cohort
Duration
4–6 months · 50–100 hrs
Investment
Per-person · per cohort
  • All 56 DLC lessons — full curriculum mandatory
  • Up to 7 Discussion Groups (minimum 4 attended)
  • Course assignments or individual project
  • Advanced Digital Insurance certificate + badge + desk plaque
  • 12 months access to lessons, discussion recordings, resources
  • Cohort-based — strong peer learning across 4–6 months
FORMAT 04

Digital Leadership Workshop

Practical, interactive virtual workshop — designed for leaders to navigate digital change and reshape their thinking.

Format
Live virtual + on-demand pre-work
Audience
20–40 per cohort
Duration
3 hr workshop · 7–10 hrs total
Investment
Per-cohort · custom pricing
  • 4 core mandatory DLC lessons as pre-work (~4–6 hrs)
  • Optional bonus lessons for those who want to go deeper
  • Live 3-hour workshop — half-day or split across 2 days
  • Personal 90-day Digital Leadership Action Plan
  • Co-branded badge + certificate
  • 3 months access to on-demand learning
FLAGSHIP PROGRAM

The Mini-MBA in Digital Insurance.

The most rigorous digital insurance qualification available — and the visible recognition for the high-potential leaders insurance most needs to develop.

MBA

Advanced Digital Insurance Certificate

Cohort-based · 4–6 months · 50–100 hrs · Discussion-rich

56
Mandatory lessons
7
Discussion Groups
20-30
Per cohort
12 mo
Access

Truly immersive. Cohort-based. The recognition carries weight.

The Mini-MBA is for motivated learners with the time and ambition to go deep — high-potentials and senior leaders inside your organization who need to be the digital-fluent voice in every conversation.

Every lesson is translated into business reality through 7 facilitated Discussion Groups across the cohort. Real-world assignments apply learning and demonstrate mastery. On completion, the Advanced Digital Insurance certificate, badge and desk plaque give your top talent visible recognition — inside and outside your organization.

"This mini-MBA indeed exceeded all my expectations. It's the essence of so much research and work wrapped up in a very fun, innovative and welcoming atmosphere."
— Mini-MBA graduate
Cohort-based Discussion-rich Assignment-based Advanced certificate High-potentials 20-30 per cohort
CO-DESIGN

How we flex around you.

Every program is customized — examples, case studies, certification, branding, scale. Choose any combination that fits your situation.

Function focus

Pick a single function — Underwriting, Claims, Ops, Distribution, Marketing, Tech — and frame lessons, discussion groups and challenges around that lens.

Your case studies

Co-design discussion groups around your strategic priorities. Bring your own case studies and use cases into every cohort.

Internal experts

Bring your subject experts as guest contributors. At scale, train your own managers to lead discussion groups in-house.

Your business DNA

Reflect your strategy, your priorities, your line of business and your terminology throughout every lesson and discussion.

Assignments & challenges

Add individual or group projects, personal action plans, impact journals or team challenges — chosen to fit your program.

Scale to many cohorts

Run multiple cohorts in parallel across geographies (volume discount applies). Option to deploy at enterprise scale.

Co-branded certification

Co-branded certificates and badges from your company and TDI. Reinforces internal recognition and external credibility.

Cross-geography

Global cohorts across time-zones. Materials available in 20+ languages for selected pathways.

IN ACTION

How clients deploy our Digital Leadership Programs.

Four distinct deployment patterns from leading insurers — showcasing how to scale digital leadership capability inside a single organization. Run multiple formats in parallel for shared momentum across one year.

STORY 01 · ENTERPRISE ROLLOUT

1,000+ learners across global IT & Ops teams.

Global Tier-1 international banking group · Insurance arm · Global IT & Ops · Multi-year DLC deployment since 2021
1,000+
Learners
20%
Division certified
5+
Years running
Context

The leadership team at the insurance arm's global technology division wanted to accelerate digital culture and provide their teams with access to learning in digital insurance — with opportunities for deeper progression via the Mini-MBA program.

How we designed it

Multi-program deployment across APAC markets and teams since 2021. Recent deployments include the Mini-MBA program and Team Learning by Function. Annual review of requirements and programs.

"We are big believers in investing in life-long learning. We turned to TDI as we could see their commitment, experience and leadership in this field."
STORY 02 · CROSS-FUNCTIONAL TEAMS

Cross-functional leadership cohort across 5 markets.

Global Tier-1 Life insurer (Japan HQ) · IT & Business Innovation teams · 6-month cohort
25
Participants
6
Months
8.4/10
Avg lesson rating
Context

Upskill a cross-functional cohort of IT & Business Innovation leaders across 5 markets (US, JP, AU, NZ, IN), improve cross-functional collaboration, and generate innovative proposals to re-imagine insurance.

How we designed it

12 mandatory DLC lessons + access to the entire curriculum, 4 cross-functional discussion groups, and a Group Challenge with team presentations to Global Executives. One group project was selected for ongoing strategic investment by the Group Innovation Fund.

"The opportunity to collaborate with talented peers, engage and get support from mentors, and listen to other groups' ideas has helped me a lot."
STORY 03 · STRATEGIC LEADERSHIP COHORT

Senior leaders feed digital insight into strategy.

Global top-tier Health insurer · Senior Leadership Team · 12-month strategic cohort
20
Senior leaders
12
Months
4
Presentations
Context

The Senior Leadership Team of a global top-tier Health insurer wanted external insights on how technology is impacting insurance, integrated with their quarterly strategic planning cycle and off-sites to feed directly into transformation priorities.

How we designed it

4 courses from the DLC with core on-demand lessons and 4 virtual discussion groups across 12 months. 4 cross-functional groups prepared presentations on challenge questions agreed in advance with ExCo, presented at each Discussion Group.

"Really helped sharpen the mind in terms of being future-focused and thinking about what future generations want, and how to provide value-add services."
STORY 04 · LEADERSHIP WORKSHOP

High-potentials through a focused Masterclass.

Global P&C insurer (APAC region) · Senior Leaders of the Future · Virtual Masterclass split over 2 days
40
Participants
2
Days
4+6
Pre-work + live hrs
Context

A curated, practical, leadership-focused micro-program for high-potentials and future leaders across multiple functions — designed to shift mindsets and give leaders personal, team and business-level digital tools.

How we designed it

Blended format: 4 core DLC lessons as pre-work (4–6 hrs) + a live 3-hour virtual Masterclass split across 2 days. Covered Personal GenAI for Leaders, Re-imagining Insurance, Leading Teams Through Digital Change, and a personal 90-day Action Plan. Co-branded Digital Leadership Certificate.

"Breakout sessions and peer sharing enabled valuable cross-functional learning. Good balance of external trends, future insurance insights, and real case studies."
OUTCOMES & EVIDENCE

Measured impact across TDI Academy.

Cross-program metrics from 50,000+ completed lessons across the Digital Leadership Curriculum.

8.1/10
Avg lesson rating

From mandatory post-lesson feedback across the curriculum.

80–90%
Avg course completion rate

5–10× better than typical on-demand learning platforms (5–10%).

80%
Reported significant learnings

Of post-program survey respondents reported significant learning gains.

Pre-program baseline · per-lesson rating + MCQ + feedback · per-discussion-group facilitator feedback · post-program NPS, capability lift, applied learning, business impact and CPD hours.
THE TEAM BEHIND THE PROGRAMS

Built and run by insurance specialists.

Three decades-deep insurance leaders, supported by a faculty of 30+ insurance specialists, technology leaders and industry experts.

HT
Hugh Terry
CEO & Founder, TDI

30+ years in Operations, Actuarial, Product Development, Distribution & Business Development. 20 years in entrepreneurial roles in insurance. Based in Singapore for 25+ years.

hugh.terry@the-digital-insurer.com
SP
Simon Phipps
Founder, TDI

30+ years in Life, GI & Asset Management across Distribution, Operations, Customer Experience, Change Management and Strategy. Ex Aviva CEO and KPMG lead partner for Insurance Innovation in HK. Based in Hong Kong for 20+ years.

simon.phipps@the-digital-insurer.com
MN
Malini Nagaria
Head of TDI Academy

20+ years global insurance experience in Operations, Strategic Planning, Business Development and Marketing within start-ups, small business and corporate environments. Based in the UK.

malini.nagaria@the-digital-insurer.com
30+
DLC Faculty

30+ insurance specialists, technology leaders and industry experts from around the world — supporting every program end-to-end. Available as guest contributors in discussion groups and as case study contributors.

WHAT A LESSON LOOKS LIKE

Every DLC lesson follows the same structure.

Easy to consume. Designed to be watched on the go. Built for the 80–90% completion rate that makes the difference.

Industry Expert Intro

Lesson introduced by an industry SME with relevant experience.

Overview & Learning Goals

What you'll learn and why it matters — three explicit learning goals.

3–4 Topic Videos

Topic-by-topic deep dives recorded by industry experts. Supporting deck for each.

Summary & References

Recap of key learnings plus curated references for deeper study.

Multiple Choice Quiz

MCQs to reinforce learning — required for certification.

Mandatory Feedback

Lesson rating, what you liked, suggestions, learning achieved.

Lessons typically take 1–1.5 hours to complete on the TDI Academy platform.
NEXT STEPS

Let's design the right program for you.

A short briefing call is all we need to scope the right format — and turn this into a proposal.

1
60-minute scoping call

We walk through your audience, your objectives, your priorities and your timing. Agree which of the four formats is the best fit.

2
Tailored proposal

We come back within 5 business days with a formal proposal — program design, timeline, investment, and co-design commitments specific to your situation.

3
Co-design & launch

Once approved, 4–6 weeks from contract to kick-off. Joint planning sessions to embed your priorities and your design priorities into the program(s).

Ready to start?

Book a 60-minute scoping call with Malini Nagaria, Head of TDI Academy. We'll come back with a tailored proposal within 5 business days.

Book a scoping call → Or email malini.nagaria@the-digital-insurer.com
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Visit GenAI Explorer →