The business school for digital insurance

Build the digital leaders
insurance needs.

TDI Academy's Digital Leadership Programs for insurers - 56 lessons across 7 courses covering the full digital insurance value chain. CII-accredited, co-designed with you, and delivered in four formats - from team learning to an immersive Mini-MBA.

What could you do with a more skilled, digitally-savvy workforce who understand the impact of technology on insurance?

★ 8.1/10 avg lesson rating
80-90% avg completion rate
+52 NPS

Book a briefing & scoping call

A 60-minute briefing & scoping call to walk through your team's audience, objectives and timing. We'll come back with a tailored proposal within 5 business days.

By submitting this form you agree to be contacted by TDI Academy about the Digital Leadership Programs. We don't share your details. See our privacy policy.

✓

Thank you - booking received.

Malini will be in touch within one business day with a few suggested times for a 60-minute briefing & scoping call.

WHY NOW

Insurance faces three critical people challenges with digital transformation.

The evidence on what happens when you don't address them is unambiguous. TDI Academy was launched to turn these three challenges into three strengths - built specifically for insurance.

01 · SKILLS
#1
Digital is the most-needed workplace skill.

Digital technology now leads every other workplace skill as most needed - but most insurers are not yet equipped.

SOURCE: WORLD ECONOMIC FORUM
Source: World Economic Forum, Future of Jobs Report
02 · CULTURE
79%
Culture change drives sustained performance.

Of companies that explicitly addressed culture change, 79% reached "sustained strong" or "breakthrough" performance. 0% of those that neglected it did.

SOURCE: BOSTON CONSULTING GROUP
Source: BCG, "It's Not a Digital Transformation Without a Digital Culture" (2018)
03 · PACE
10×
Technology is outpacing organizations.

Technology changes exponentially. Organizations change logarithmically. Without continuous upskilling, the gap widens every year.

SOURCE: MARTEC'S LAW
Source: Martec's Law (Scott Brinker)
OUR APPROACH

Hearts AND Minds. Not just Minds.

The reason most digital L&D doesn't move the needle - and how our Digital Leadership Programs are built to solve it

HEARTS · EMOTIONAL

The WHY

Critical for team buy-in & engagement, cultural alignment and digital transformation success. Without it, technology investments fail on adoption.

0% of companies that neglected culture change achieved breakthrough performance. - BCG
MINDS · COGNITIVE

The HOW

Essential for the digital skills, tools and frameworks teams need to do the job. Without it, strategy stays on the page.

Skills training without cultural development delivers training completion - but not behavior change.
75%

The gap in most digital L&D. 75% of programs overweight Minds and ignore Hearts. TDI Academy does both - insurance-specific.

WHAT MAKES US DIFFERENT

The only digital L&D built for insurance relevance, depth and team engagement.

Three reasons we're the insurance industry's only business school dedicated to digital.

01 · HIGH INSURANCE RELEVANCE
Built by insurance, for insurance.

Built by insurance specialists. Tailored pathways for specific roles and lines of business. Scalable and customizable to your context.

02 · HIGH LEARNING DEPTH
Practical, discussion-rich, modern.

Practical case studies. Facilitated discussion groups. Multi-format delivery. Modern, mobile-friendly platform.

03 · HIGH IMPACT
Measurable outcomes. Globally recognized.

Measurable outcomes. Leadership and collaboration. Global recognition. CII-accredited certification pathways.

THE DIGITAL LEADERSHIP CURRICULUM

7 courses. 56 lessons.

The Digital Leadership Curriculum is the asset behind every program format. 100% insurance-focused. CII-accredited. Every Program format is built from these lessons - combined in different ways to match audience, time commitment and depth.

Seven self-contained courses span the full digital insurance journey - from our changing world and the technology enabling it, through data, value-chain innovation and new business models, to customer experience, strategy and transformation. Mix and sequence them to fit your audience, time and depth.

7
Courses
56
Lessons
CII
Accredited
1
Our Changing World

The foundational course: the knowledge, insights and tools to navigate a fast-evolving digital insurance landscape.

8 lessons
2
Tech Enablers

The key technologies reshaping insurance today - AI, blockchain, IoT, APIs and more.

8 lessons
3
Data & Analytics

Build data literacy and apply data-driven strategies across the insurance value chain.

8 lessons
4
Value Chain Innovations

How insurers are rethinking sales, underwriting, claims and more using digital technology.

8 lessons
5
Digital Business Models

The evolution of insurance business models - platforms, ecosystems, embedded and on-demand.

8 lessons
6
Customer Experience and Marketing

Transform customer relationships through innovative marketing, omnichannel service and data-driven CX.

8 lessons
7
Strategy and Transformation

Prepares leaders to drive digital change: strategic planning, cultural readiness and agile execution.

8 lessons
Course names shown are indicative of the curriculum scope. Final course list, lesson titles and certification pathway are confirmed on the briefing & scoping call - and refreshed continually as the curriculum evolves.
Preview a lesson →
WHAT A LESSON LOOKS LIKE

Every DLC lesson follows the same structure.

Easy to consume. Designed to be watched on the go. Built for the 80-90% completion rate that makes the difference.

①
Industry Expert Intro

Lesson introduced by an industry SME with relevant experience.

②
Overview & Learning Goals

What you'll learn and why it matters - three explicit learning goals.

③
3-4 Topic Videos

Topic-by-topic deep dives recorded by industry experts. Supporting deck for each.

④
Summary & References

Recap of key learnings plus curated references for deeper study.

⑤
Multiple Choice Quiz

MCQs to reinforce learning - required for certification.

⑥
Mandatory Feedback

Lesson rating, what you liked, suggestions, learning achieved.

Lessons typically take 1-1.5 hours to complete on the TDI Academy platform.
AT A GLANCE

One curriculum. Four formats.

All four formats are built on the Digital Leadership Curriculum. Every format can be tailored for seniority. Audience mix shapes the program design. Volume discounts apply at scale.

FORMAT 01

Team Learning by Function

Functional digital insurance learning - pick a functional area or theme, pick the lessons that matter, run it with your team.

Format
Self-paced or blended
Audience
20-30 per cohort
Duration
1-2 months · 6-9 hrs
Investment
Per-person · volume discount
  • 6 on-demand lessons curated by function
  • MCQs & feedback for certification
  • Optional facilitated Discussion Group (60-120 mins)
  • Optional Team Challenge - apply to a real business question
  • Co-branded Functional Digital Insurance certificate
  • 6 months access

Custom pricing · volume discounts at scale

FORMAT 02

Digital Insurance for Leadership Teams

An accelerator for senior leadership teams - co-branded, customized, run as a cohort over 2-4 months.

Format
Virtual cohort · co-branded
Audience
20-30 per cohort
Duration
2-4 months · 10-40 hrs
Investment
Per-person · custom pricing
  • Full curriculum access - choose mandatory lessons
  • 2-4 facilitated Discussion Groups tied to your priorities
  • Optional group project on a real business challenge
  • Highly customizable duration, hours, pre-work, group work
  • Co-branded materials and Executive Digital Insurance certificate
  • 6 months access

Custom pricing · volume discounts at scale

FORMAT 03

Mini-MBA in Digital Insurance

The immersive 4-6 month deep dive - complete the full DLC and earn the Advanced certificate. For high-potentials and senior leaders.

Format
Virtual cohort or individuals
Audience
20-30 per cohort
Duration
4-6 months · 50-100 hrs
Investment
Per-person · per cohort
  • All 56 DLC lessons - full curriculum mandatory
  • Up to 7 Discussion Groups (minimum 4 attended)
  • Course assignments or individual project
  • Advanced Digital Insurance certificate + badge + desk plaque
  • 12 months access to lessons, discussion recordings, resources
  • Cohort-based - strong peer learning across 4-6 months

Custom pricing · volume discounts at scale

FORMAT 04

Digital Leadership Workshop

Practical, interactive virtual workshop - designed for leaders to navigate digital change and reshape their thinking.

Format
Live virtual + on-demand pre-work
Audience
20-40 per cohort
Duration
3 hr workshop · 7-10 hrs total
Investment
Per-cohort · custom pricing
  • 4 core mandatory DLC lessons as pre-work (~4-6 hrs)
  • Optional bonus lessons for those who want to go deeper
  • Live 3-hour workshop - half-day or split across 2 days
  • Personal 90-day Digital Leadership Action Plan
  • Co-branded badge + certificate
  • 3 months access to on-demand learning

Custom pricing · volume discounts at scale

Comparison criteria Format 1 - Team Learning by Function Format 2 - Leadership Teams Format 3 - Mini-MBA Format 4 - Leadership Workshop
Summary & objectives Functional Digital Insurance Certificate - by function (e.g. Distribution, Operations, Marketing, Tech) or by topic (e.g. value chain innovations, tech enablers). Accelerator program for leaders / future leaders. Take a team through a collective learning experience with option of a group project on digital business opportunities. Immersive 'Mini-MBA' in digital insurance. Deep dive into the full DLC curriculum. Discussion groups and assignments provide an MBA-like experience. Practical, interactive virtual workshop designed to support leaders through digital change and provide key insights into how digital is reshaping insurance.
Suitable for Time-poor teams wanting to focus their learning, and that of their teams, on the impact of technology within their functional area or on a specific topic. Leaders and future leaders looking for a cross-functional learning experience on digital insurance over 2-4 months. High performers, senior managers and leaders keen to deepen their expertise. Motivated individuals able to dedicate significant time over 4-6 months. High-potential leaders, future leaders and senior managers looking for a concise but high-impact digital leadership intervention.
Example format 6 on-demand lessons from DLC for each functional area - TDI recommends the right set. 1 optional Discussion Group and an optional team challenge or project. Full DLC access. Minimum mandatory lessons (decided with client). 2-4 Discussion Groups. Optional group project / challenge. Customizable: duration, hours, pre-work, groups. Complete all 56 DLC lessons. Attend 4 of 7 Discussion Groups. Complete minimum of 2 assignments (of 4). Optional private community for participants. 4 core/mandatory DLC lessons as pre-work. Optional bonus lessons. Live 3-hour virtual workshop (half-day or split across 2 days). Personal 90-day Digital Leadership Action Plan.
Time commitment 6-9 hours over 1-2 months 10-40 hours over 2-4 months 50-100 hours over 4-6 months 7-10 hours (4-6 hrs pre-work + 3-hr workshop)
Typical cohort size Min 20 / Max recommended 30 Min 20 / Max recommended 30 Min 20 / Max recommended 50 Min 20 / Max recommended 30-40
Live engagement ●○○ ●●○ ●●● ●●●
Recognition Functional Digital Insurance certificate & badge, co-branded Executive Digital Insurance certificate, co-branded with company name Advanced Digital Insurance certificate, badge & desk plaque Digital Leadership Workshop badge & certificate, co-branded
Ongoing platform access 6 months from kick-off 8 months from kick-off 12 months from kick-off 3 months from kick-off

Scale: ●●● high · ●●○ moderate · ●○○ lower. Every format can be tailored for any seniority - audience mix shapes the program design; volume discounts apply at scale.

FROM THE PEOPLE WHO'VE DONE THE WORK

What participants and sponsors say.

Voices from across the Digital Leadership Programs - leadership cohorts, functional teams and the immersive Mini-MBA.

The ADI course has fundamentally re-wired my brain, it is one of the best investments I ever made

- Program participant

The course material for Tech Enablers is very appropriate and sufficient for self-learning

- Program participant

The speaker was able to explain and simplify the module; an engaging and interesting topic which is very relatable

- Program participant

I have received encouraging feedback from my CEO for incorporating ideas from the program into our digital planning process.

- Program participant

The opportunity to collaborate with talented peers, engage and get support from mentors, and listen to other groups' ideas has helped me a lot.

- Program participant

I have to say, I'm most impressed. The feedback from our teams is overwhelmingly positive - you took on a mighty task to disrupt something that needs to be disrupted - and delivered. We'll undoubtedly be putting more team-members through ADI and are very interested in CDI too

- Program sponsor
View more participant testimonials →
CO-DESIGN

How we flex around you.

Every program can be customized - case studies, co-branding, scale. Choose any combination that fits your needs.

Function focus

Pick a single function - Underwriting, Claims, Ops, Distribution, Marketing, Tech - and frame lessons, discussion groups and challenges around that lens.

Your case studies

Co-design discussion groups around your strategic priorities. Bring your own case studies and use cases into every cohort.

Internal experts

Bring your subject experts as guest contributors. At scale, train your own managers to lead discussion groups in-house.

Your business DNA

Reflect your strategy, your priorities, your line of business and your terminology throughout every lesson and discussion.

Assignments & challenges

Add individual or group projects, personal action plans, impact journals or team challenges - chosen to fit your program.

Scale to many cohorts

Run multiple cohorts in parallel across geographies (volume discount applies). Option to deploy at enterprise scale.

Co-branded certification

Co-branded certificates and badges from your company and TDI. Reinforces internal recognition and external credibility.

Cross-geography

Global cohorts across time-zones. Materials available in 20+ languages for selected pathways.

IN ACTION

How clients deploy our Digital Leadership Programs.

Four distinct deployment patterns from leading insurers - showcasing how to scale digital leadership capability inside a single organization. Run multiple formats in parallel for shared momentum across one year.

STORY 01 · ENTERPRISE ROLLOUT

1,000+ learners across global IT & Ops teams.

Global Tier-1 international banking group · Insurance arm · Global IT & Ops · Multi-year DLC deployment since 2021
1,000+
Learners
20%
Division certified
5+
Years running
Context

The leadership team at the insurance arm's global technology division wanted to accelerate digital culture and provide their teams with access to learning in digital insurance - with opportunities for deeper progression via the Mini-MBA program.

How we designed it

Multi-program deployment across APAC markets and teams since 2021. Recent deployments include the Mini-MBA program and Team Learning by Function. Annual review of requirements and programs.

"We are big believers in investing in life-long learning. We turned to TDI as we could see their commitment, experience and leadership in this field."
STORY 02 · CROSS-FUNCTIONAL TEAMS

Cross-functional leadership cohort across 5 markets.

Global Tier-1 Life insurer (Japan HQ) · IT & Business Innovation teams · 6-month cohort
25
Participants
6
Months
8.4/10
Avg lesson rating
Context

Upskill a cross-functional cohort of IT & Business Innovation leaders across 5 markets (US, JP, AU, NZ, IN), improve cross-functional collaboration, and generate innovative proposals to re-imagine insurance.

How we designed it

12 mandatory DLC lessons + access to the entire curriculum, 4 cross-functional discussion groups, and a Group Challenge with team presentations to Global Executives. One group project was selected for ongoing strategic investment by the Group Innovation Fund.

"The opportunity to collaborate with talented peers, engage and get support from mentors, and listen to other groups' ideas has helped me a lot."
STORY 03 · STRATEGIC LEADERSHIP COHORT

Senior leaders feed digital insight into strategy.

Global top-tier Health insurer · Senior Leadership Team · 12-month strategic cohort
20
Senior leaders
12
Months
4
Presentations
Context

The Senior Leadership Team of a global top-tier Health insurer wanted external insights on how technology is impacting insurance, integrated with their quarterly strategic planning cycle and off-sites to feed directly into transformation priorities.

How we designed it

4 courses from the DLC with core on-demand lessons and 4 virtual discussion groups across 12 months. 4 cross-functional groups prepared presentations on challenge questions agreed in advance with ExCo, presented at each Discussion Group.

"Really helped sharpen the mind in terms of being future-focused and thinking about what future generations want, and how to provide value-add services."
STORY 04 · LEADERSHIP WORKSHOP

High-potentials through a focused Masterclass.

Global P&C insurer (APAC region) · Senior Leaders of the Future · Virtual Masterclass split over 2 days
40
Participants
2
Days
4+6
Pre-work + live hrs
Context

A curated, practical, leadership-focused micro-program for high-potentials and future leaders across multiple functions - designed to shift mindsets and give leaders personal, team and business-level digital tools.

How we designed it

Blended format: 4 core DLC lessons as pre-work (4-6 hrs) + a live 3-hour virtual Masterclass split across 2 days. Covered Personal GenAI for Leaders, Re-imagining Insurance, Leading Teams Through Digital Change, and a personal 90-day Action Plan. Co-branded Digital Leadership Certificate.

"Breakout sessions and peer sharing enabled valuable cross-functional learning. Good balance of external trends, future insurance insights, and real case studies."
Trusted by teams at
AIA AXA Zurich Swiss Re Munich Re Aon Marsh Manulife Sun Life Chubb Tokio Marine MetLife HSBC Life Singlife Hiscox Beazley FWD MSIG Gen Re RGA Etiqa Great Eastern Tawuniya

Logos shown represent organizations whose teams have participated in TDI Academy programs. Full list of participating companies available on request.

OUTCOMES & EVIDENCE

Measured impact across TDI Academy.

Cross-program metrics from 50,000+ completed lessons across the Digital Leadership Curriculum.

8.1/10
Avg lesson rating

From mandatory post-lesson feedback across the curriculum.

80-90%
Avg course completion rate

5-10× better than typical on-demand learning platforms (5-10%).

80%
Reported significant learnings

Of post-program survey respondents reported significant learning gains.

+52
NPS - Net Promoter Score across all cohorts
HOW WE ACHIEVE 80-90% COMPLETION

5-10× better than typical on-demand learning platforms. Three things make it work.

01
Content advantage
  • Insurance-specific content
  • Delivered by industry experts
  • Packed with insights and case studies
  • Certification as a tangible outcome
02
Human touch
  • Virtual kick-off and launch sessions
  • Customized and tailored to your needs
  • Live events and discussion groups
  • Optional group projects and certification
03
Engagement
  • Tools and methods to nudge people along
  • Deadlines - managed and monitored
  • Team accountability via dashboards
  • Regular sponsor review meetings
THE TEAM BEHIND THE PROGRAMS

Built and run by insurance specialists.

TDI Academy is built and run by insurance specialists - for the industry, by the industry, since 2012. Your program is supported end-to-end by senior leadership.

Hugh Terry
Hugh Terry
CEO & Founder, TDI

30+ years in Operations, Actuarial, Product Development, Distribution & Business Development. 20 years in entrepreneurial roles in insurance. Based in Singapore for 25+ years.

hugh.terry@the-digital-insurer.com
Simon Phipps
Simon Phipps
Founder, TDI

30+ years in Life, GI & Asset Management across Distribution, Operations, Customer Experience, Change Management and Strategy. Ex Aviva CEO and KPMG lead partner for Insurance Innovation in HK. Based in Hong Kong for 20+ years.

simon.phipps@the-digital-insurer.com
Malini Nagaria
Malini Nagaria
Head of TDI Academy

20+ years global insurance experience in Operations, Strategic Planning, Business Development and Marketing within start-ups, small business and corporate environments. Based in the UK.

malini.nagaria@the-digital-insurer.com
30+
Digital Leadership Curriculum Faculty

A faculty of 30+ insurance specialists and technology leaders - drawn from firms including Swiss Re, Google, ServiceNow, Manulife and IBM. Supporting every program end-to-end as guest contributors in discussion groups and as case study contributors.

NEXT STEPS

Let's design the right program for you.

A short briefing call is all we need to scope the right format - and turn this into a proposal.

1
60-minute briefing & scoping call

We walk through your audience, your objectives, your priorities and your timing. Agree which of the four formats is the best fit.

2
Tailored proposal

We come back within 5 business days with a formal proposal - program design, timeline, investment, and co-design commitments specific to your situation.

3
Co-design & launch

Once approved, 4-6 weeks from contract to kick-off. Joint planning sessions to embed your priorities and your design priorities into the program(s).

Ready to start?

Book a 60-minute briefing & scoping call with Malini Nagaria, Head of TDI Academy. We'll come back with a tailored proposal within 5 business days.

Book a 60-minute briefing & scoping call → Or email malini.nagaria@the-digital-insurer.com
Also from TDI Academy
GenAI Explorer Curriculum

Sister curriculum. Focused on personal and enterprise use of GenAI. Three program formats - Leadership Edition cohorts to one-day Masterclass.

Visit GenAI Explorer →